Basanti Sethy, 71, a widow living in Gojabayani slum of Bhubaneswar finds her smartphone opening windows to a new world. The realization of what technology can do dawned on her when she started using the PhonePe mobile app to pay for her utilities.
“I have started using Ola to book auto ride and I have started paying online for electricity and other bills using PhonePe,” she says happily.
Sethy also periodically shops for medicines using other apps and looks up for information about COVID-19 pandemic.
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